About Biovardi
Where is Biovardi located?
Our physical store is at Centro Comercial Centro Plaza, unit 14, Nueva Andalucía, Marbella, Spain.
Do you ship throughout Spain?
We process online orders with direct shipping to mainland Spain. For delivery outside the mainland, contact us before ordering to confirm availability, timing and cost.
How long does delivery take?
Delivery in 48–72 h. This is an estimate and may be affected by public holidays, carrier incidents or special destinations.
How much does shipping cost?
Shipping to mainland Spain costs €6.99. It is free for orders over €59.95.
Guidance and products
Do you offer pharmaceutical guidance?
Yes. We provide personalised guidance to help you choose products and organise a routine suited to your needs.
Can I receive guidance online?
Yes. You can contact Biovardi through WhatsApp or our contact form. We also provide in-store assistance in Marbella.
Does this guidance replace medical advice?
No. Our guidance is informational and does not replace diagnosis, treatment or monitoring by a healthcare professional.
How can I choose a suitable routine?
Consider your skin type, sensitivity, goals, products already in use and possible incompatibilities. If in doubt, ask our pharmacist before combining products.
What do natural, organic and vegan mean?
They are different concepts. “Natural” describes the origin of certain ingredients; “organic” generally depends on a specific certification; and “vegan” means that the product does not contain animal-derived ingredients. Always check the information on each product page.
Do all products have the same certifications?
No. Certifications and characteristics vary between products and brands. We only state them when they form part of the product's verifiable information.
Food supplements
Can food supplements replace a balanced diet?
No. Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Follow the stated dose and keep them out of reach of children.
Can I take a supplement while using medication?
If you are pregnant, breastfeeding, have a health condition, take medication or have concerns about interactions, consult a healthcare professional before use.
Orders and returns
Can I return a product?
Returns are accepted under Biovardi's published conditions. Products must remain in their original packaging, unopened, unused and unaltered. See our refund policy for the full requirements.
What should I do if my order arrives damaged or defective?
Contact customer service at info@biovardi.com so the issue can be handled in accordance with our returns policy.